Image Missing in HTML Report When Using Load Balancer or Web Application Firewall, but ok on Intranet (Doc ID 1919992.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Reports Developer - Version 11.1.1.2.0 and later
Information in this document applies to any platform.

Symptoms

When running a report inclusing an image in HTML, the image appears fine when accessing directly the application server on the intranet, but fails to appear when the report is forwarded from a load balancer or using a Web Application Firewall (WAF).
It is noticed that the base href URL of the report for the image source is referencing the private ip on the server.

If using the PDF format, the image appears fine.

Changes

Now no longer accessing the HTML report from the intranet, using the extranet instead.

Cause

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