"Error looking up WebReference" and NullPointerException from Error com.openmarket.xcelerate.asset.WebRootsManager.getWebRoots when requesting a vanity url page. (Doc ID 1920099.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

The Vanity URL's are returning http status code 404. The following Nullpointer exception can be seen in the log file when the logger oracle.fatwire.sites.webreference is set to DEBUG.

[oracle.fatwire.sites.webreference] Error looking up WebReference
java.lang.NullPointerException
at com.openmarket.xcelerate.asset.WebRootsManager.getWebRoots(WebRootsManager.java:75)
at com.openmarket.xcelerate.asset.WebReferencesManager.resolveBasedonHostNames(WebReferencesManager.java:869)
at com.openmarket.xcelerate.asset.WebReferencesManager.getWebReference(WebReferencesManager.java:781)

[DEBUG] [oracle.fatwire.sites.webreference] webreference:  null
[DEBUG] [oracle.fatwire.sites.webreference] Setting 404


Changes

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms