"Error looking up WebReference" and NullPointerException from Error com.openmarket.xcelerate.asset.WebRootsManager.getWebRoots when requesting a vanity url page. (Doc ID 1920099.1)

Last updated on DECEMBER 09, 2022

Applies to:

Symptoms

The Vanity URL's are returning http status code 404. The following Nullpointer exception can be seen in the log file when the logger oracle.fatwire.sites.webreference is set to DEBUG.

[oracle.fatwire.sites.webreference] Error looking up WebReference
java.lang.NullPointerException
at com.openmarket.xcelerate.asset.WebRootsManager.getWebRoots(WebRootsManager.java:75)
at com.openmarket.xcelerate.asset.WebReferencesManager.resolveBasedonHostNames(WebReferencesManager.java:869)
at com.openmarket.xcelerate.asset.WebReferencesManager.getWebReference(WebReferencesManager.java:781)

[DEBUG] [oracle.fatwire.sites.webreference] webreference:  null
[DEBUG] [oracle.fatwire.sites.webreference] Setting 404

Changes

• The sites.environment property has a value.
• No virtual root for the sites.environment value has been created.

Cause

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