Desktop Integration Suite (DIS) Windows Explorer Integration (WEI) - Attempts to Open WebCenter Content Server Folders in Windows Explorer 'Favorites' Results in Connection Error

(Doc ID 1923381.1)

Last updated on MAY 03, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

After opening Windows Explorer, selecting a WebCenter Content server folder in the Windows Explorer 'Favorites' subsection, the display pane is either empty or the user sees a message that a connection could not be established with WebCenter Content Server. If the user uses a right-click > Refresh action in the display pane, the folder and the contents of the folder appear without issue.  

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms