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Switching from Trays to TopMenu Causes Users to lose Access to Accounts (Doc ID 1923682.1)

Last updated on FEBRUARY 07, 2018

Applies to:

Oracle WebCenter Content - Version 11.1.1.8.0 to 11.1.1.8.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

Switching from Trays interface to Top Menus causes loss of access to Accounts. This is confirmed when accessing the user profile which shows no accounts after switching to Top Menus. Switching back to Trays eventually reveals the accounts again in the user profile.

Cause

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