Adding An Exchange Resource Account To An Oracle Waveset User Fails Occasionally If The User Exists In Active Directory Already (Doc ID 1924088.1)

Last updated on NOVEMBER 09, 2016

Applies to:

Oracle Waveset - Version 8.1.1.8 and later
Information in this document applies to any platform.

Symptoms

Adding an Exchange resource account to an Oracle Waveset user fails occasionally if the user does exist in Active Directory already:


STEPS
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The issue can be reproduced with the following steps:

  1. Create a user in Active Directory which does host the Exchange users.
  2. Create new user in Oracle Waveset. Make sure to set up the user in such a way that when the Exchange resource is assigned then no new user is being created, but the above created AD user is being re-used.
  3. Assign Exchange 2013 resource to the user.
  4. Repeat this with more users until the error is thrown.

This issue affects only Exchange Connector 11.1.1.6.0.

Cause

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