My Oracle Support Banner

User Login to OID via ODSM Fails with: Error Invalid credentials | Error opening connection: [LDAP: error code 49 - Invalid Credentials] (Doc ID 1924840.1)

Last updated on OCTOBER 06, 2023

Applies to:

Oracle Internet Directory - Version 11.1.1.4.0 and later
Information in this document applies to any platform.

Symptoms

Attempt to connect to Oracle Internet Directory (OID) 11g (11.1.1.4 and higher, including 12c) using Oracle Directory Services Manager (ODSM) fails for a new user created:

(x) Error

Invalid credentials.

 
The same user is able to bind using ldapbind command line.

The cn=orcladmin account is also able to login.

Steps to reproduce:
1. Access ODSM URL.
2. Choose "Connect to a Directory" option and select the preconfigured OID connection.
3. In the Connect window, enter the new username, e.g., "cn=<NEW_USERNAME>" and the valid password for the user.
4. Click Connect, and the error occurs.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.