My Oracle Support Banner

User Login to OID via ODSM Fails with: Error Invalid credentials | Error opening connection: [LDAP: error code 49 - Invalid Credentials] (Doc ID 1924840.1)

Last updated on OCTOBER 06, 2023

Applies to:

Oracle Internet Directory - Version and later
Information in this document applies to any platform.


Attempt to connect to Oracle Internet Directory (OID) 11g ( and higher, including 12c) using Oracle Directory Services Manager (ODSM) fails for a new user created:

(x) Error

Invalid credentials.

The same user is able to bind using ldapbind command line.

The cn=orcladmin account is also able to login.

Steps to reproduce:
1. Access ODSM URL.
2. Choose "Connect to a Directory" option and select the preconfigured OID connection.
3. In the Connect window, enter the new username, e.g., "cn=<NEW_USERNAME>" and the valid password for the user.
4. Click Connect, and the error occurs.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.