Getting Error "-2147201450, Cannot lock a batch before it has been persisted. The batch may also have been deleted by another user." While Scanning a Capture Batch (Doc ID 1925350.1)

Last updated on MAY 02, 2017

Applies to:

Oracle WebCenter Capture 10g - Version 10.1.3.5.1 and later
Information in this document applies to any platform.

Symptoms

The following error appears when scanning documents:

Error: -2147201450

Cannot lock a batch before it has been persisted. The batch may also have been deleted by another user.

Steps to reproduce: 

1. Select the scan button.

2. The batch prefix is populated and an option to append to the existing batch such as batch_prefixxxxxxx.

3. Select "Yes" to this option.

4. The error appears on the screen.

Cause

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