Enterprise Capture Fails To Process Correct Attachment (Doc ID 1925456.1)

Last updated on MARCH 03, 2015

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

In cases where the mail box receives a mail containing a pdf and an htm attachment (in this order), Enterprise Capture will ignore the mail and not process the PDF attachment. If the PDF is the last attachment in the mail, Enterprise Capture processes it.

There are no errors in the logs.

Cause

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