When Trying to Create a Documents Page: [WCS-07840] and 'No service defined for COLLECTION_INFO' error
(Doc ID 1927178.1)
Last updated on JANUARY 24, 2024
Applies to:
Oracle WebCenter Portal - Version 11.1.1.8.0 to 11.1.1.8.3 [Release 11g]Information in this document applies to any platform.
Symptoms
In an 11.1.1.8.0 WebCenter Portal when creating a Portal and trying to add a Documents page, a message is returned that "Document Service is not enabled for this / parent Portal".
At the same time, in the Spaces diagnostic log the following message is generated:
[2014-09-15T11:49:42.007-04:00] [WC_Spaces] [ERROR] [WCS-07840] [oracle.webcenter.doclib.internal.spaces.UCMSpacesUtils] [tid: [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <USERID>] [ecid: <ECID>] [APP: webcenter#11.1.1.4.0] [DSID: 0000KXtyrWpFw000jzwkno1K5kVD00000B] Cannot get folder with the GUID, 99b7c86b-f804-47a3-8d73-058e6c12326a, from the Oracle Content Server.[[ oracle.stellent.ridc.protocol.ServiceException: No service defined for COLLECTION_INFO. at oracle.stellent.ridc.protocol.ServiceResponse.getResponseAsBinder(ServiceResponse.java:142) at oracle.stellent.ridc.protocol.ServiceResponse.getResponseAsBinder(ServiceResponse.java:108) at oracle.webcenter.doclib.internal.spaces.UCMSpacesUtils.getFolderFromGUID(UCMSpacesUtils.java:994) at oracle.webcenter.doclib.internal.spaces.UCMSpacesUtils.getGroupSpaceFolder(UCMSpacesUtils.java:958) at oracle.webcenter.doclib.internal.spaces.UCMScopeAPI.isProvisioned(UCMScopeAPI.java:278) ...
The connection to the Content repository in the EM console is correct.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |