My Oracle Support Banner

When Trying to Create a Documents Page: [WCS-07840] and 'No service defined for COLLECTION_INFO' error (Doc ID 1927178.1)

Last updated on AUGUST 09, 2018

Applies to:

Oracle WebCenter Portal - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

In an 11.1.1.8.0 WebCenter Portal when creating a Portal and trying to add a Documents page, a message is returned that "Document Service is not enabled for this / parent Portal".

At the same time, in the Spaces diagnostic log the following message is generated:

[2014-09-15T11:49:42.007-04:00] [WC_Spaces] [ERROR] [WCS-07840] [oracle.webcenter.doclib.internal.spaces.UCMSpacesUtils] [tid: [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <USERID>] [ecid: <ECID>] [APP: webcenter#11.1.1.4.0] [DSID: 0000KXtyrWpFw000jzwkno1K5kVD00000B] Cannot get folder with the GUID, 99b7c86b-f804-47a3-8d73-058e6c12326a, from the Oracle Content Server.[[
oracle.stellent.ridc.protocol.ServiceException: No service defined for COLLECTION_INFO.
  at oracle.stellent.ridc.protocol.ServiceResponse.getResponseAsBinder(ServiceResponse.java:142)
  at oracle.stellent.ridc.protocol.ServiceResponse.getResponseAsBinder(ServiceResponse.java:108)
  at oracle.webcenter.doclib.internal.spaces.UCMSpacesUtils.getFolderFromGUID(UCMSpacesUtils.java:994)
  at oracle.webcenter.doclib.internal.spaces.UCMSpacesUtils.getGroupSpaceFolder(UCMSpacesUtils.java:958)
  at oracle.webcenter.doclib.internal.spaces.UCMScopeAPI.isProvisioned(UCMScopeAPI.java:278) ...

 

The connection to the Content repository in the EM console is correct.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.