Job SYSTEM.event Publishing Job Threw NPE Caused If Invalid Xml Can Not Be Converted (Doc ID 1928915.1)

Last updated on NOVEMBER 09, 2016

Applies to:

Oracle Identity Analytics - Version 11.1.1.5.5 and later
Information in this document applies to any platform.

Symptoms

OIA11.1.1.5.5 - When user manager and department are changed then the rule to create a new certification fails with below error message:

                       error:  OIA Job SYSTEM.event publishing job threw an un-handled Exception

Problem Description:

1.OIA system job event publishing job fails and does not creates certificates for an event.
2.Event listener is defined to create entitlement certificate when an user's manager and department is changed.
3.Since the system event publishing jobs fails , certificates are not created for user which has manager and department change.

Frequency that issue occurs: Event listener certificate creation was working fine and suddenly it stops working.

 

No workaround is available. No certificate created by event listener due to failure of event publishing job failure.

OIA clustered with two nodes in this particular setup.



Cause

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