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Document Viewer Does Not Display Image in any WFR Component (Verifier, Designer, Web Verifier, Workdoc Viewer) (Doc ID 1929829.1)

Last updated on JUNE 15, 2023

Applies to:

Oracle WebCenter Forms Recognition - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

When reviewing all batches in WebCenter Forms Recognition Verifier, the Image Viewer displays a gray screen.

This previously worked and started failing for all documents in all WFR components (Verifier, Designer and Workdoc Browser) on a specific machine. Viewing the document on another machine is successful. 

Cause

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In this Document
Symptoms
Cause
Solution


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