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Exchange Provisioning Fails Intermittently Because Wrong DC is Used When Creating Mailbox (Doc ID 1930146.1)

Last updated on MARCH 01, 2019

Applies to:

Identity Manager Connector - Version and later
Information in this document applies to any platform.


When provisioning AD and Exchange through auto provisioning, Exchange provisioning fails intermittently and mailbox is not getting created.

When the Exchange Create task is retried it works. Upon analysis we have identified that Exchange issues a shell command to create mailbox which triggers to different domain controller every time, this leads to connector not finding the actual AD account.


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