Exchange Provisioning Fails Intermittently, because Wrong DC is Used when Creating Mailbox

(Doc ID 1930146.1)

Last updated on SEPTEMBER 19, 2016

Applies to:

Identity Manager Connector - Version and later
Information in this document applies to any platform.


We are provisioning AD, Exchange and LDAP account through auto provisioning. Exchange provisioning fails intermittently and mailbox is not getting created.

When the Exchange Create task is retried it works. Upon analysis we have identified that Exchange issues a shell command to create mailbox which triggers to different domain controller every time, this leads to connector not finding the actual AD account.


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