OAM 11g Login Error "An Incorrect Username or Password was Specified" Reported for All Logins a Short Time after the Server Is Started

(Doc ID 1930734.1)

Last updated on JULY 03, 2017

Applies to:

Oracle Access Manager - Version and later
Information in this document applies to any platform.


When OAM is restarted it works normally for a short period of time (perhaps 60-90 minutes).

After this period, users are unable to login, and there are errors reported reading from LDAP as follows:

Caused by: oracle.security.idm.OperationFailureException: javax.naming.NamingException: LDAP response read timed out

This issue is temporarily resolved by restarting OAM, at which point it will function again for the same period noted above before failing.

netstat -an | grep <ldap port number> may show that there are "established" connections on both the OAM and LDAP servers.  

Testing the LDAP connection from the OAM console works successfully. 




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms