OAM 11g Login Error "An Incorrect Username or Password was Specified" Reported for All Logins a Short Time after the Server Is Started (Doc ID 1930734.1)

Last updated on JULY 03, 2017

Applies to:

Oracle Access Manager - Version 11.1.2.2.0 and later
Information in this document applies to any platform.

Symptoms

When OAM 11.1.2.2.0 is restarted it works normally for a short period of time (perhaps 60-90 minutes).

After this period, users are unable to login, and there are errors reported reading from LDAP as follows:

Caused by: oracle.security.idm.OperationFailureException: javax.naming.NamingException: LDAP response read timed out

This issue is temporarily resolved by restarting OAM, at which point it will function again for the same period noted above before failing.

netstat -an | grep <ldap port number> may show that there are "established" connections on both the OAM and LDAP servers.  

Testing the LDAP connection from the OAM console works successfully. 

Changes

 

Cause

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