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The Portal Home Page Is Using a Wrong Skin Making the Page to Look Distorted For Some Users in WebCenter Portal (Doc ID 1931785.1)

Last updated on JUNE 20, 2024

Applies to:

Oracle WebCenter Portal - Version 11.1.1.8.4 and later
Oracle WebCenter Portal for OCI - Version 12.2.1.4_24.2 and later
Information in this document applies to any platform.

Symptoms

The portal home page is using the wrong skin for some users making the page too look distorted.
This is a custom skin and all users should use the same skin.

Looking at the view page source between a working and a non-working users it is observed that the page for each user is using a different css file as follows:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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