Some Enterprise Capture Batches Show as Processing After Released to Recognition Processor, Other Batches Show as Unlocked (Doc ID 1931829.1)

Last updated on JULY 05, 2017

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Multiple batches are scanned on a client PC, and uploaded to the Enterprise Capture server (4 batches, for instance). The batches are then processed by Recognition Server and released (unlocked). Half of the batches show as unlocked but the other half show as Processing (with a green gear icon next to them).

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms