After applying an Exalogic PSU CheckHWnFWProfile reports "Disk controller is not at the supported firmware version" message (Doc ID 1934723.1)

Last updated on AUGUST 16, 2017

Applies to:

Oracle Exalogic Elastic Cloud Software - Version 2.0.0.0.2 and later
Information in this document applies to any platform.

Symptoms

You are applying an Exalogic Patch Set Update (PSU) to a compute node within an Exalogic rack using the exapatch utility with the Exalogic Lifecycle Toolkit (ELLC). On one of the nodes exapatch execution took much longer than expected over an hour) and eventually terminated with following message indicating patching was not successful with additional confirmation of the failure in the associated exapatch log file:

 

Cause

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