Opensso - Update_policy With Error Message:Naming Query Failed. And Code:21 (Doc ID 1935160.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle OpenSSO - Version 8.0.2 and later
Information in this document applies to any platform.

Symptoms

On : 8.0.2 version, Policy Agent

ACTUAL BEHAVIOR
---------------
Opensso - update_policy with error message:Naming query failed. and code:21


1. Policy Agent Version: 3.0-03 (Bug 17282254 )
  (Bug 17282254 [https://bug.oraclecorp.com/pls/bug/webbug_edit.edit_info_top?rptno=17282254] )
2. The Web Container Version: Oracle iPlanet 7.0.19 64bit
3. OpenSSO Version: Oracle OpenSSO 8.0 Update 2 Patch4 Build 6.1(2012-January-18 11:03)

Customer want to investigate why they get below error. No service disruptions.


2014-05-28 09:39:41.172 Error 24615:1051960d0 PolicyEngine: am_policy_evaluate: InternalException in Service::update_policy with error message:Session query failed. and code:21
2014-05-28 09:39:41.172 Error 24615:1051960d0 all: validate_session_policy(): Status: HTTP error (21)
2014-05-28 09:40:30.542 Error 24615:1049a7d50 all: am_web_check_cookie_in_post(): am_web_get_token_from_assertion() failed with error code: failure
2014-05-28 09:41:05.468 Error 24615:104b3c4d0 PolicyEngine: am_policy_evaluate: InternalException in Service::do_update_policy with error message:Policy query failed. and code:21
2014-05-28 09:41:05.469 Error 24615:104b3c4d0 all: validate_session_policy(): Status: HTTP error (21)
2014-05-28 09:42:58.683 Error 24615:104576350 all: am_web_check_cookie_in_post(): am_web_get_token_from_assertion() failed with error code: failure
2014-05-28 09:44:00.694 Error 24615:1050f3690 PolicyEngine: am_policy_evaluate: InternalException in Service::update_policy with error message:Naming query failed. and code:21
2014-05-28 09:44:00.694 Error 24615:1050f3690 all: validate_session_policy(): Status: HTTP error (21)


.

Cause

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