My Oracle Support Banner

Notification emails are not rendered correctly in Microsoft Outlook and GMail (Doc ID 1935246.1)

Last updated on AUGUST 08, 2018

Applies to:

Oracle SOA Suite - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

Human Task workflow Notification emails are not rendered or displayed correctly in Microsoft Outlook and GMail

The same emails render fine in Thunderbird.

Issues might include :-

- The Title/header is wrapped after each word at the top of email

- OKCancel is erroneously displayed at bottom of email

- The following error is displayed at the bottom of the email :-

    Error Message:
    Document Store not available. Please configure the document store.

 

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.