My Oracle Support Banner

Editing Builder Page Access Causes a Corruption on The Page, and Changes are Not Saved (DB 11.2.0.4) - Error in log is PLS-00306: wrong number or types of arguments in call to 'SYNCRN' (Doc ID 1936597.1)

Last updated on JULY 10, 2019

Applies to:

Portal - Version 11.1.1.4.0 to 11.1.1.7.0 [Release FMW11g]
Information in this document applies to any platform.

Symptoms

It is not possible to change the Access settings on the Portal Builder Page in 11.1.1.4.0 Portal running on an 11.2.0.4 Database.

After editing the Builder Page Access and unchecking the 'Display Page to Public Users' and clicking Apply, the page is redisplayed and looks corrupt with the page repeating itself twice.



These errors are seen in the WLS_portal-diagnostic.log
===========================================

[2014-10-15T11:30:23.122-04:00] [WLS_PORTAL] [ERROR] [] [oracle.portal] [tid: [ACTIVE].ExecuteThread: '21' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: <ECID>] [APP: portal] [URI: /portal/pls/portal/<PREFIX>_PORTAL.wwpob_page_edit.pageEdit] ERROR: Repository Gateway error: Database Error: ORA=6550 ORA-06550: line 1, column 7:[[
PLS-00306: wrong number or types of arguments in call to 'SYNCRN'
ORA-06550: line 1, column 7:
PL/SQL: Statement ignored
ORA-06512: at "<PREFIX>_PORTAL.WPG_SESSION", line 367
ORA-06512: at line 43
]]
[2014-10-15T11:30:23.122-04:00] [WLS_PORTAL] [NOTIFICATION] [] [oracle.portal] [tid: [ACTIVE].ExecuteThread: '21' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: <ECID>] [APP: portal] [URI: /portal/pls/portal/<PREFIX>_PORTAL.wwpob_page_edit.pageEdit] Oracle error: ORA-6550
[2014-10-15T11:32:21.804-04:00] [WLS_PORTAL] [ERROR] [] [oracle.portal.page] [tid: content-fetcher17] [userId: ] [ecid: <ECID>] [APP: portal] [URI: /portal/pls/portal/!<PREFIX>_PORTAL.wwpob_page.show] ContentFetcher Unexpected Exception Request Failed:java.lang.NullPointerException: Null value passed to add() name=content-fetcher17 label=pagePortlet url=http://:8090/portal/page/portal?_mode=10&_cpage_id=<PAGE_ID>&_csite_=<SITE_ID>&_cstyle_id=1&_cstyle_site_id=<SITE_ID>&_ccalledfrom=1&_cmode=3&_ctabstring=&_cdisplay_name=<DISPLAY_NAME> PPM time=0ms timeout=65000ms process=Dispatching


When revisiting the page the "Display Page to Public Users" remains unchecked.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.