Wrong Request Ids Displayed On The Entitlements Tab Of A User (Doc ID 1939516.1)

Last updated on NOVEMBER 08, 2016

Applies to:

Identity Manager - Version 11.1.2.1.7 and later
Information in this document applies to any platform.

Symptoms

Issue: On Entitlements tab the request ID shown is wrong for the selected user, when we select a user and click on its Entitlements tab, the request IDs displayed are not related to the requested Entitlements.

Test case:
1. The user has already one Entitlement : ARC
2. We create a request for two new Entitlements : Custody + ADR
3. In the Entitlements tab of the user, the data in the Request Ids column is wrong.

  Custody : Request ID 752
  ARC : Request ID 751

  Custody : Request ID 751
  ADR : Request ID 752

Cause

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