Using GetFile.wsdl, Oracle EM or SoapUI with Webcenter Content has Issues Downloading Large Files (Doc ID 1942157.1)

Last updated on FEBRUARY 10, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

When using the GetFile.wsdl with Webcenter Content (which is using SOAP), there are issues when trying to get a very large PDF file from the Content Server.

There is a large PDF file loaded into the Webcenter Content system, and when trying to using the WSDL interface to get this file, there is an content server error on the server side.

This Error:
Event generated by user 'SapSystem' at host 'hostname.domain'. User agent is Apache-HttpClient/4.1.1 (java 1.5) and request method is POST.
The csGetFileRenditionLabel_1 rendition of ERMQ_174549 was not found. [ Details ]
An error has occurred. The stack trace below shows more information.

!csUserEventMessage,SapSystem,hostname.domain!csFileServiceUserAgent,Apache-HttpClient/4.1.1 (java 1.5),POST!csGetFileRenditionNotFound,ERMQ_174549,csGetFileRenditionLabel_1
intradoc.common.ServiceException: !csGetFileRenditionNotFound,ERMQ_174549,csGetFileRenditionLabel_1
  at intradoc.server.FileService.executeQueryWebInfo(FileService.java:722)
  at intradoc.server.FileService.computeWebDownloadFileInfo(FileService.java:596)
  at intradoc.server.FileService.createFileName(FileService.java:555)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
  at java.lang.reflect.Method.invoke(Method.java:585)
  at intradoc.common.IdcMethodHolder.invokeMethod(ClassHelperUtils.java:617)
  at intradoc.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:279)
  at intradoc.common.ClassHelperUtils.executeMethod(ClassHelperUtils.java:264)
  at intradoc.server.Service.doCodeEx(Service.java:507)
  at ziprenditions.ZipRenditionsHandler.callMethodRecursively(ZipRenditionsHandler.java:1628)
  at ziprenditions.ZipRenditionsHandler.createFileName(ZipRenditionsHandler.java:809)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
  at java.lang.reflect.Method.invoke(Method.java:585)
  at intradoc.common.IdcMethodHolder.invokeMethod(ClassHelperUtils.java:617)
  at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:293)
  at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:79)
  at intradoc.server.Service.doCodeEx(Service.java:490)
  at intradoc.server.Service.doCode(Service.java:472)
  at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1360)
  at intradoc.server.Service.doAction(Service.java:452)
  at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1201)
  at intradoc.server.Service.doActions(Service.java:447)
  at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1121)
  at intradoc.server.Service.executeActions(Service.java:433)
  at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:635)
  at intradoc.server.Service.doRequest(Service.java:1707)
  at intradoc.server.ServiceManager.processCommand(ServiceManager.java:359)
  at intradoc.server.IdcServerThread.run(IdcServerThread.java:197)

Other possible errors:

>requestaudit/6 07.07 18:17:10.466 IdcServer-29 GET_SERVER_OUTPUT [dUser=weblogic] 0.01039199996739626(secs)
>services/3 07.07 18:17:40.644 IdcServer-28 !csUserEventMessage,weblogic,hostname.domain:16200!csFileServiceUserAgent,Apache-HttpClient/4.1.1 (java 1.5),POST!csFileServiceContainingPage,DispByContentId//home/oracle/Oracle/Middleware/user_projects/domains/base_domain/ucm/cs/vault/document/b3jh/mday/2624.pdf intradoc.common.ServiceException: !csErrorAccessingForDownload,ermprod_1026342.pdf

Cause

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