Documents Service Provisioning Process Takes More Than 10 Minutes When Using WebCenter Portal with Framework Folders (Doc ID 1942231.1)

Last updated on MARCH 13, 2019

Applies to:

Symptoms

ACTUAL BEHAVIOR

Documents Service Provisioning takes more than 10 minutes in a new Portal when using Framework Folders.

WebCenter Portal was configured with WebCenter Content using  Framework Folders as per the following document:

Note 1668815.1 - Tutorial: Configuring Oracle WebCenter Content Server with Framework Folders for Oracle WebCenter Portal 11.1.1.8 (dot8+BP3 or later)

STEPS

The issue can be reproduced at will with the following steps:

1. Create a new Portal using the "Portal Site" template.
    
2. After creating the portal click on the link to view the Portal.
    
3. Make visible the document page by going to:  
   Manage --> page --> Document --> Click "Visible" --> Save
    
4. View the portal again and go to the Documents page.
   You will see the options to upload/download documents are gray out / disabled.
   These options become available after around 10 minutes.
   
   

Changes

Cause

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