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Production CoS Status Page Errors - CAS response code: 404 (Doc ID 1942238.1)

Last updated on JUNE 29, 2017

Applies to:

Oracle WebCenter Sites - Version 11.1.1.6.1 to 11.1.1.6.1 [Release FatWire]
Information in this document applies to any platform.

Symptoms

CoS Production status page shows several errors -

CoS:

CONFIGURATION_ERROR - Failed to initialize runtime: facility DatabaseFacilityImpl.  See logs for details.
RUNTIME_ERROR - CacheValidator failed. Error: PageCache instance is not initialized.

Production CS:

VALIDATION_ERROR - java.lang.NullPointerException    http://hostname/cs
CONNECTION_ERROR - CAS response code: 404    http://hostname/cas/login
CONNECTION_ERROR - REST CAS is DOWN: Reason: Failed to acquire TGT. HTTP response code 400    http://hostname/cas

Cause

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