Custom Icons fail to appear in Audit Trail generated with PAPI

(Doc ID 1946323.1)

Last updated on NOVEMBER 20, 2014

Applies to:

Oracle Business Process Management Suite - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

1. Develop a BPM process like below, It uses 2 custom icons in 2 Activities. (The InitialTask activity and Task1's icon are custom)

 

2.Start Process instance in Workspace and view the Process Audit Image in EM console.  The custom icons are used. (The InitialTask activity and Task1's icon is custom icon)

 

3.Develop a client to export the Audit Image with PAPI(Reference https://beatechnologies.wordpress.com/tag/papi/),  The client throws errors and the custom icons do not appear in the Audit Image.

 

 

Cause

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