Answering Challenge Questions Throws Unexpected Error (Doc ID 1946900.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Adaptive Access Manager - Version 11.1.2.0.0 and later
Information in this document applies to any platform.

Symptoms

The customer is running into an issue where answering challenge questions throws an unexpected error on the screen and results in an exception similar to:

[2014-08-04T08:50:32.600-05:00] [wls_oaam3] [ERROR] [] [oracle.oaam] [tid:
[ACTIVE].ExecuteThread: '5' for queue: 'weblogic.kernel.Default
(self-tuning)'] [userId: ] [ecid:
004zws4vNEf7u1C5NFS4ye0004wa00000F,0:3] [APP: oaam_server#11.1.2.0.0] [DSID:
0000KUXI7CY6uHC5NFL6ie1Jqz8b0000GW] [URI: /oaam_server/registerQuestions.do]
addQuestion Answer failed validation, requestId=null,
customerId=4_57a0fb826b19e809999767cd4ebf901788d02fbe2264bb8b4f58d265dfe99d01,
 question=VCryptQuestion{authSessionId=null, questionId=120,
question='null'}[[

at com.bharosa.vcrypt.auth.qa.KBAValidator.isValid(KBAValidator.java:138)
at com.bharosa.vcrypt.auth.impl.VCryptAuthImpl.addQuestion(VCryptAuthImpl.java:27 04)
at com.bharosa.vcrypt.auth.impl.VCryptAuthImpl.addQuestions(VCryptAuthImpl.java:3 146)
.

.

.


at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)

]]

Cause

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