Some Users unable to log into BPM Workspace due to NullPointerException (Doc ID 1947067.1)

Last updated on JUNE 01, 2016

Applies to:

Oracle Business Process Management Suite - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

One or more users are unable to log into the Workspace due to the following exception:

Caused By: java.lang.NullPointerException
  at java.util.concurrent.ConcurrentHashMap.put(ConcurrentHashMap.java:881)
  at oracle.tip.pc.services.identity.jps.UserImpl.setAttribute(UserImpl.java:1102)
  at oracle.tip.pc.services.identity.jps.PrincipalImpl.setName(PrincipalImpl.java:184)
  at oracle.tip.pc.services.identity.jps.UserImpl.(UserImpl.java:159)
  at oracle.tip.pc.services.identity.jps.JpsProvider.getBPMUser(JpsProvider.java:2637)
  at oracle.tip.pc.services.identity.jps.UserImpl.getDirectReportees(UserImpl.java:1020)
  at oracle.tip.pc.services.identity.jps.UserImpl.getAllReportees(UserImpl.java:975)
  at oracle.tip.pc.services.identity.jps.UserImpl.getReportees(UserImpl.java:952)
  at oracle.bpel.services.workflow.verification.impl.VerificationService.createContextS(VerificationService.java:1014)
  at oracle.bpel.services.workflow.verification.impl.VerificationService.createWorkflowContextFromSessionContext(VerificationService.java:1424)
  at oracle.bpel.services.workflow.verification.impl.VerificationService.createContextFromRequestObject(VerificationService.java:647)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
  at java.lang.reflect.Method.invoke(Method.java:597)
  at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)

 

Cause

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