Publishing Destination Littered with NullPointerException from render:* tags and 500 Internal Server Error after Publishing (Doc ID 1947835.1)

Last updated on JULY 07, 2020

Applies to:

Symptoms

After publishing, the publishing destination is littered with NullpointerException from render:* tags (e.g. render:gettemplateurl, render:calltemplate, render:lookup, etc) and in access log there are many 500 errors.

Sample error:

"
[2014-10-07 15:58:00.560][CS.JSP][ERROR] Exception in doEndTag() in tag com.openmarket.xcelerate.jsp.render.GetTemplateURL in page 'path/to/somePage' in element 'path/to/someElement' errno: -500 errdetail: 0
java.lang.NullPointerException
at com.openmarket.xcelerate.jsp.render.GetTemplateURL.getPageURL(GetTemplateURL.java:301)
at com.openmarket.xcelerate.jsp.render.GetTemplateURL.doEndTag(GetTemplateURL.java:119)
at com.openmarket.framework.jsp.Base.doEndTag(DashoA19*..)

[2014-10-07 15:58:00.694][CS.JSP][ERROR] Exception in doEndTag() in tag com.openmarket.xcelerate.jsp.render.CallTemplate in page 'path/to/somePage' in element 'path/to/someElement' errno: -500 errdetail: 0
java.lang.NullPointerException
at com.openmarket.xcelerate.jsp.render.CallTemplate.doEndTag(CallTemplate.java:128)
at com.openmarket.framework.jsp.Base.doEndTag(DashoA19*..)

[2014-10-07 15:58:01.496][CS.JSP][ERROR] Exception in doEndTag() in tag com.openmarket.xcelerate.jsp.render.Lookup in page 'path/to/somePage' in element 'path/to/someElement' errno: 0 errdetail: 0
java.lang.NullPointerException
at com.openmarket.xcelerate.jsp.render.Lookup.doEndTag(Lookup.java:109)
at com.openmarket.framework.jsp.Base.doEndTag(DashoA19*..)
"

The issue doesn't go away until the server is restarted.

Cause

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