WebCenter Content Deadlocks Occurring where two or more Threads are Blocked and Waiting for each other

(Doc ID 1948910.1)

Last updated on MARCH 05, 2018

Applies to:

Oracle WebCenter Content - Version and later
Information in this document applies to any platform.


On : version, Content Server

When attempting to use batchloader to batchload content items having four or more revisions, deadlocks are being detected and
the following error occurs.


The issue cannot be reproduced at will but seems to occur with the following steps:
1. Use Batchloader to upload content to the content server which contains 4 or more revisions
2. This query runs: 'UrevClassesLockBydDocName(UPDATE RevClasses SET dRevClassID = dRevClassID WHERE dDocName = 'ERPINV290622
3. The two threads are waiting for each other to finish but neither does so they are deadlocked

The issue has the following business impact:
Due to this issue, users must re-load their content causing time-delay for rollout and loss of confidence in the product


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