WebCenter Content Deadlocks Occurring where two or more Threads are Blocked and Waiting for each other (Doc ID 1948910.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.6.0 version, Content Server

When attempting to use batchloader to batchload content items having four or more revisions, deadlocks are being detected and
the following error occurs.

ERROR
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STEPS
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The issue cannot be reproduced at will but seems to occur with the following steps:
1. Use Batchloader to upload content to the content server which contains 4 or more revisions
2. This query runs: 'UrevClassesLockBydDocName(UPDATE RevClasses SET dRevClassID = dRevClassID WHERE dDocName = 'ERPINV290622
3. The two threads are waiting for each other to finish but neither does so they are deadlocked

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users must re-load their content causing time-delay for rollout and loss of confidence in the product

Cause

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