WFR Web Verifier Vendor Search Stops Working after January 1, 2015 (Doc ID 1950714.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle WebCenter Forms Recognition - Version 11.1.1.8.0 to 11.1.1.8.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

After 1st January 2015, when a user attempts to perform a vendor search in Web Verifier, it will not load the Vendor Search dialog. Instead, the 'Loading...' dialog will display and the progress bar will continually scroll. The user will have no option but to close the 'Loading...' dialog using the X link, but will not be able to perform a vendor lookup

Vendor validation will also not perform correctly in the Web Verifier after 1st January 2015. If the VendorID field in invalid, the user will not be able to verify/validate the vendor using the [Enter] key as expected.

Web Verifier users that attempt to verify / validate the Vendor may receive an error stating:

Request timed out

Cause

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