Running patchinst.exe in a Windows environment throws an Application Error

(Doc ID 1951517.1)

Last updated on MARCH 08, 2017

Applies to:

COREid Access - Version 10.1.4.3.0 and later
COREid Identity - Version 10.1.4.3 and later
Oracle Access Manager - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

An Oracle Access Manager (OAM) 10g patch has been downloaded and unzipped in a Windows environment. On running the "patchinst" command from the patch's binary_parameter directory, a Windows "Application Error" popup appears, and an entry is written to the Windows Event log (System). This can occur immediately on entering the "patchinst" command, or after entering a directory name when prompted.

The text of the error message is not be the same in all environments, but known examples include:

Application popup: patchinst.exe - Application Error : The application failed to initialize properly (0xc0000022). Click OK to terminate the application.

 and

Faulting application patchinst.exe, version 0.0.0.0, time stamp 0x4edda29e, faulting module MSVCR70.dll, version 7.0.9466.0, time stamp 0x3c36e574, exception code 0xc0000005, fault offset 0x0000711e, process id 0x2c60, application start time 0x01d00e3a9d92c391.

 

Cause

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