Enterprise Capture Import Processor Fails to Extract Email Attachments if the Database Lookup Fails and Error "Error extracting attachments" is Received (Doc ID 1952023.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Import processor is configured to take the subject line of the email and do a database lookup.  If a Database search defined in Import Processor job is searching a Numeric database field, and an alpha value is supplied in the message subject, it will fail to add the attachment to the batch.

The following error occurs:

Error extracting attachments oracle.odc.exception.CaptureException: Error extracting attachments

Cause

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