Exalogic Virtual: EMOC False Warning Messages On Cisco Switch Ports 49 Through 55 With "Te" Or "Fa" In Their Description As FAULTED When These Ports Are Not Connected (Doc ID 1954627.1)

Last updated on AUGUST 04, 2015

Applies to:

Oracle Exalogic Elastic Cloud Software - Version 2.0.4.0.2 to 2.0.6.1.2
Linux x86-64

Symptoms

You have an Exalogic system running Exalogic Elastic Cloud Software (EECS) in a virtual configuration, where the browser based UI (BUI) for Enterprise Manager OpsCenter (EMOC) is showing unexpected notifications/incidents that indicate some ports on the Cisco switch component, in the range 49 through 55 that include "Te" or "Fa" in their description, are unexpectedly FAULTED.

When you encounter this problem messages incidents with a description similar to "port[49]Te1/49@XX_XX_XX_XXX is FAULTED. (106709)" (where XX_XX_XX_XXX is the IP address of the Cisco switch) will be found in the "My Incidents" section under the "Message Center", with corresponding warnings logged in the "cli_notifications" file captured within an Exalogs collection:

 
You are experiencing this issue if Notifications are raised against the Cisco switch for ports in the range 49 through 55 that include "Te" or "Fa" in their description (as shown above) and if, at the time of the incident reported, the notifications for these warnings occur in isolation of other ports that do not include "Te" or "Fe" in their description.

Cause

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