Oracle WebCenter Sites Explorer Fails To Connect with Error "Unable to read catalog "RTInfo" from server"
(Doc ID 1955049.1)
Last updated on APRIL 24, 2023
Applies to:
Oracle WebCenter Sites - Version 11.1.1.8.0 to 11.1.1.8.0 [Release FatWire]Information in this document applies to any platform.
Symptoms
On : 11.1.1.8.0 version, WebCenter Sites
When attempting to connect to Sites using Sites Explorer
the following error occurs:
ERROR
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'Unable to read catalog "RTInfo" from server "hostname" on port "port" using username and password.'
Followed by:
'Unable to read catalog "SystemInfo" from server "hostname" on port "port" using username and password.'
STEPS
-----------------------
1 - Start Sites Explorer
2 - Provide the login details to a sites instance
The authentication is successful, since the application server log reports:
However, the error message above occurs and the screen remains empty.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |