Content Search Failing When Searched With Characters Like ( Or | (Doc ID 1956380.1)

Last updated on MAY 10, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

When conducting a search using special characters the system throws the following error in the log
systemdatabase/6 11.24 10:47:02.391 IdcServer-51068 DRG-50857: oracle error in ctx_query.result_set
 systemdatabase/6 11.24 10:47:02.391 IdcServer-51068 ORA-20000: Oracle Text error:
 systemdatabase/6 11.24 10:47:02.391 IdcServer-51068 DRG-50901: text query parser syntax error on line 1\, column 12
 systemdatabase/6 11.24 10:47:02.391 IdcServer-51068
 systemdatabase/6 11.24 10:47:02.391 IdcServer-51068 ORA-06512: at "CTXSYS.DRUE"\, line 160
 systemdatabase/6 11.24 10:47:02.391 IdcServer-51068 ORA-06512: at "CTXSYS.CTX_QUERY"\, line 800
 systemdatabase/6 11.24 10:47:02.391 IdcServer-51068 ORA-06512: at "WCCSQA_OCS.CONTENT_SEARCH"\, line 125
 systemdatabase/6 11.24 10:47:02.391 IdcServer-51068 ORA-06512: at "WCCSQA_OCS.CONTENT_SEARCH"\, line 320
 systemdatabase/6 11.24 10:47:02.391 IdcServer-51068 ORA-06512: at line 1

>systemdatabase/6 11.24 10:47:02.391 IdcServer-51068 run: 1.44 ms. total 3.70 ms. [ORA-20000: Oracle Text error:
 systemdatabase/6 11.24 10:47:02.391 IdcServer-51068 DRG-50857: oracle error in ctx_query.result_set
 systemdatabase/6 11.24 10:47:02.391 IdcServer-51068 ORA-20000: Oracle Text error:
 systemdatabase/6 11.24 10:47:02.391 IdcServer-51068 DRG-50901: text query parser syntax error on line 1, column 12
 systemdatabase/6 11.24 10:47:02.391 IdcServer-51068
 systemdatabase/6 11.24 10:47:02.391 IdcServer-51068 ORA-06512: at "CTXSYS.DRUE", line 160
 systemdatabase/6 11.24 10:47:02.391 IdcServer-51068 ORA-06512: at "CTXSYS.CTX_QUERY", line 800
 systemdatabase/6 11.24 10:47:02.391 IdcServer-51068 ORA-06512: at "WCCSQA_OCS.CONTENT_SEARCH", line 125
 systemdatabase/6 11.24 10:47:02.391 IdcServer-51068 ORA-06512: at "WCCSQA_OCS.CONTENT_SEARCH", line 320
 systemdatabase/6 11.24 10:47:02.391 IdcServer-51068 ORA-06512: at line 1

Cause

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