Oracle Access Portal With ESSO AD Repository Gives Errors (Doc ID 1957924.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Oracle Access Portal - Version 11.1.2.2 to 11.1.2.2
Information in this document applies to any platform.

Symptoms

When trying to deploy Oracle Access Portal against an existing Enterprise Single Sing On (ESSO) environment which uses AD as a repository there are several errors when attempting to get the OAP dashboard UI working.  You may we get a "Session expired (Refresh Page) or Earlier request didn't finish" error.   The underlying OTD logs show the following error:

[2014-10-31T15:09:48+00:00] [net-Support] [NOTIFICATION:1] [] [] [ecid: sF5000Y0000000000] [rid: 0] [pid: 5556] for host 127.0.0.1 trying to GET /logonmanager/js/foundation/foundation.forms.js, EssoClean reports: entry
[2014-10-31T15:09:48+00:00] [net-Support] [NOTIFICATION:1] [] [] [ecid: sF5000Y0000000000] [rid: 0] [pid: 5556] for host 127.0.0.1 trying to GET /logonmanager/js/foundation/foundation.forms.js, EssoClean reports: exit
[2014-10-31T15:09:48+00:00] [net-Support] [INCIDENT_ERROR:1] [OTD-10473] [] [pid: 5556] Server crash detected (signal SIGSEGV)
[2014-10-31T15:09:48+00:00] [net-Support] [NOTIFICATION:1] [OTD-10474] [] [pid: 5556] Crash occurred in NSAPI SAF OBWebGate_Authent
[2014-10-31T15:09:48+00:00] [net-Support] [NOTIFICATION:1] [OTD-10475] [] [pid: 5556] Crash occurred in function _ulltostr from module /lib/amd64/libc.so.1
[2014-10-31T15:10:14+00:00] [net-Support] [NOTIFICATION:1] [OTD-10345] [] [pid: 5475] Spawning replacement for worker process 5556
[2014-10-31T15:10:14+00:00] [net-Support] [NOTIFICATION:1] [OTD-10358] [] [pid: 5639] http-listener-1: http://Support:8080 ready to accept requests

Cause

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