Dynamically assigned Case Holders cannot view a Case

(Doc ID 1960199.1)

Last updated on JANUARY 12, 2015

Applies to:

Oracle Business Process Management Suite - Version 12.1.3.0.0 and later
Information in this document applies to any platform.

Symptoms

The user under a group that is a member of the Case Stakeholder role that was dynamically assigned cannot view the Case. The user gets an error:

 Could not find the case instance. You might not have privilege to see this instance.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms