ORA-28817, Error During Rendering Of Page Item P1_RESET_PASSWORD_LABEL while accessing any APEX URL

(Doc ID 1962741.1)

Last updated on NOVEMBER 23, 2016

Applies to:

Oracle Application Express (formerly HTML DB) - Version to 5.0 [Release 4 to 5]
Information in this document applies to any platform.


After a new installation of APEX version 4.2.x (Ex. 4.2.5) or higher

When attempting to access APEX the following error is raised after displaying the APEX logo.

The issue can be reproduced at will with the following steps:

1. Install/Upgrade APEX
2. Configure ORDS or any other supported listener to access APEX
3. Try to access the main APEX Admin page or the APEX Application builder page
4. The login page does NOT display completely.  Only the logo is seen and then the error after it.


  In anticipation of using Transparent Data Encryption, the DBA has used the Database Initialization Parameter setting:  _use_fips_mode=true 


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