Forms & Reports Builder 11.1.2.2.0 will not Load When Using Multiple Monitors (Doc ID 1963531.1)

Last updated on NOVEMBER 30, 2016

Applies to:

Oracle Forms - Version 11.1.2.2.0 to 11.1.2.2.0 [Release 11g]
Oracle Reports Developer - Version 11.1.2.2.0 to 11.1.2.2.0 [Release 11g]
Information in this document applies to any platform.
Microsoft Windows x64 (64-bit) - OS Version: 7
Microsoft Windows x64 (64-bit) - Version: 2008 R2

Symptoms

On : Forms and Reports Builder 11gR2 11.1.2.2.0
OS : MS Windows x64 (64-bit) 7 & 2008 R2

ACTUAL BEHAVIOR

When the Forms or Reports Builder is up and running (with 3 screens), If you move the active window from Primary screen to a Secondary screen & Close the builder. MS Windows remembers/stores these details. If you reopen builder back the splash screen will show up on Primary display but Forms or Reports builder opens on the Secondary screen. If you disconnect or unplug the Laptop from these two external screens/monitors Forms splash screen will load on Laptop screen but the active window of forms will be on the other external screen that is not plugged in. If you connect or plug the Laptop again the other two monitors comes alive along with the Forms Builder window. It was loading all along but thinking it should be on a different window that was not plugged in. By keeping Forms or Reports builder on the primary screen as last active window it works fine when docked/undocked.

EXPECTED BEHAVIOR
Expected behavior should be such that before the Forms or Reports Builder attempts to set the MDI window location, it should first determine if the target coordinates and/or display are available and if not, the window should automatically be relocated to a region that is available and cauprefs.ora and cagprefs.ora as necessary should be refreshed. Forms & Reports builder should work appropriately when it is switched between primary & secondary display & while docking/undocking.

BUSINESS IMPACT
The issue has the following business impact: Due to this issue, users cannot use external multiple monitors with Forms & Reports builder.

Cause

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