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OUD LDAPClient Error Message: reason="I/O Error" msg="General SSLEngine problem" (Doc ID 1965464.1)

Last updated on JULY 31, 2018

Applies to:

Oracle Unified Directory - Version 11.1.1.5.0 to 12.2.1.3.0 [Release 11g to 12c]
Information in this document applies to any platform.

Symptoms

We are trying to get our Weblogic Security Realm to talk to OUD in SSL mode, but when we bring up the CustomPortal, we get a warning that it cannot talk to the LDAP server.

Thus, when the application comes up, we are unable to login.

Going through the Admin Server, we are able to see the list of users and groups that exist in the security realm.  When the CustomPortal starts up, the following warning is generated...

<Warning> <Security> <BEA-099117> <The LDAP authentication provider named "OUD" failed to make connection to ldap server at ldaps://example.com:636, the error cause is: Connection closed.>

We are able to connect via telnet, ldap browser, and the Security Realm can connect to it as we see the list of users and groups.  We don't see anything that would say there is an issue with certificates.

The following messages are generated on the OUD side...

[<DATE:TIME>] CONNECT conn=<CONN_NUMBER>from=<IP_ADDR:PORT> to=<IP_ADDR:PORT> protocol=LDAPS
[<DATE:TIME>] DISCONNECT conn=<CONN_NUMBER>reason="I/O Error" msg="General SSLEngine problem"

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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