WebCenter Content: Imaging Server Fails with Error "Query failed to prepare" and "503 - Server Unavailable". (Doc ID 1966640.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle WebCenter Content: Imaging - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

The Imaging server has to be restarted multiple times a day. Users are reporting "503 - Server Unavailable errors".  The Imaging Server logs show the following error:

[2014-03-31T14:37:29.304+01:00] [IPM_server1] [WARNING] [] [oracle.adfinternal.view.faces.lifecycle.LifecycleImpl] [tid: [ACTIVE].ExecuteThread: '70' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ds79390] [ecid: d37a33874ffcf41e:2f0a446b:14517fddef4:-8000-0000000000029ff3,0] [APP: imaging] [DSID: 0000KKOEkiTCSs8Lzil3iW1JELU400000i] ADF_FACES-60098:Faces lifecycle receives unhandled exceptions in phase APPLY_REQUEST_VALUES 2[[
javax.el.ELException: Exception [EclipseLink-6168] (Eclipse Persistence Services - 2.3.1.v20111018-r10243): org.eclipse.persistence.exceptions.QueryException
Exception Description: Query failed to prepare, unexpected error occurred: [java.lang.NullPointerException].
Internal Exception: java.lang.NullPointerException
Query: ReadAllQuery(referenceClass=Connection jpql="SELECT d FROM Connection d WHERE d.id = :id and d.version = (SELECT MAX(d2.version) from Connection d2 where d2.id = :id)")
at javax.el.BeanELResolver.getValue(BeanELResolver.java:298)

 

Cause

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