OIM11gR2PS2: OIM Log Shows an Error "Error Processing Default User Views Error In Authenticating User" with "JPS-01520" Warnings and an "ORABPEL-30501" Error in the SOA Log. (Doc ID 1968593.1)

Last updated on MARCH 08, 2017

Applies to:

Identity Manager - Version 11.1.2.2.0 and later
Information in this document applies to any platform.

Symptoms

When starting the Oracle Identity Manager (OIM) server you see the following error in the oim_server1.out file:

<Jan 28, 2015 9:30:52 PM EST> <Error> <oracle.iam> <BEA-000000> <Error processing Default User Views Error in authenticating user.
Error in authenticating and creating a workflow context for user jazn.com/weblogic_idm.
Verify that the user credentials and identity service configurations are correct.
>

The soa_server1-diagnostic.log has:

2015-01-28T21:30:52.188-05:00] [soa_server1] [WARNING] [JPS-01520] [oracle.jps.idmgmt] [tid: [ACTIVE].ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 595e404832ccba0c:-715789d:14b337b68f8:-8000-0000000000000004,1:25626] [APP: soa-infra] Cannot initialize identity store, cause: oracle.security.idm.ConfigurationException: oracle.security.idm.ConfigurationException: java.lang.NullPointerException.
...
AND
...
[2015-01-28T21:30:52.335-05:00] [soa_server1] [ERROR] [] [oracle.soa.services.workflow.query] [tid: [ACTIVE].ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 595e404832ccba0c:-715789d:14b337b68f8:-8000-0000000000000004,1:25626] [APP: soa-infra] <.> Error in authenticating user.[[
Error in authenticating and creating a workflow context for user jazn.com/weblogic_idm.
Verify that the user credentials and identity service configurations are correct.
ORABPEL-30501

Error in authenticating user.
Error in authenticating and creating a workflow context for user jazn.com/weblogic_idm.
Verify that the user credentials and identity service configurations are correct

Additionally, the SOA-OIM Configuration Check in the Diagnostic Dashboard will fail with the following details:

ORABPEL-30501
Error in authenticating user.
Error in authenticating and creating a workflow context for user jazn.com/weblogic_idm.
Verify that the user credentials and identity service configurations are correct.

 

Cause

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