When Trying to Convert a Word Document to PDF, the Following Error Occurs: Step PDFExport Forced Conversion Failure Because Of Error: Unable To Start Process (Doc ID 1983062.1)

Last updated on AUGUST 10, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.8.0 and later
Information in this document applies to any platform.
This issue is occurring on a Linux or Unix System

Symptoms

 On WebCenter Content 11.1.1.8.0, MLR 9 with Inbound Refinery Installed.  A Microsoft Word document is set to be converted to PDF using conversion method PDFExport.  Conversion fails and the following error is seen in content server tracing:

STEPS

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This issue can be reproduced at will with the following steps:

 

1. Install 11.1.1.8.0 WebCenter Content on a Linux system

2. Install 11.1.1.8.0 Inbound Refinery on a Linux system

3. Set up conversion using PDF Export conversion method

 

Cause

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