When Trying to Convert a Word Document to PDF, the Following Error Occurs: Step PDFExport Forced Conversion Failure Because Of Error: Unable To Start Process
(Doc ID 1983062.1)
Last updated on MARCH 01, 2021
Applies to:Oracle WebCenter Content - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
This issue is occurring on a Linux or Unix System
On WebCenter Content 18.104.22.168.0, MLR 9 with Inbound Refinery Installed. A Microsoft Word document is set to be converted to PDF using conversion method PDFExport. Conversion fails and the following error is seen in content server tracing:
This issue can be reproduced at will with the following steps:
1. Install 22.214.171.124.0 WebCenter Content on a Linux system
2. Install 126.96.36.199.0 Inbound Refinery on a Linux system
3. Set up conversion using PDF Export conversion method
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