Intermittent Issue Storing Files in WebCenter Content When Using HTTP RIDC Connection

(Doc ID 1983940.1)

Last updated on MAY 31, 2017

Applies to:

Oracle WebCenter Content - Version and later
Information in this document applies to any platform.


On : version, Content Server

there is an intermittent issue when storing files in WebCenter Content, when using the RIDC API.
There is no exception generated from the RIDC code when it is expected.


>services/6 01.20 08:43:49.746 IdcServer-15331 !csUnableToCheckIn,(null)!csSystemNeedsLogin exception backtrace:intradoc.common.ServiceException: !csUnableToCheckIn,(null)!csSystemNeedsLogin
requestaudit/6 01.20 08:43:49.754 IdcServer-15331 CHECKIN_UNIVERSAL [dDocTitle=27_NOA-FS-DE_20150120084313_89334460.pdf][dUser=anonymous][StatusCode=-20][StatusMessage=Content item '(null)' was not successfully checked in. System needs login authentication credentials.][IsJava=1] 0.012748000212013721(secs)

The issue can be reproduced at will with the following steps:
1. Check-In via RIDC
2. No exception is generated


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms