Intermittent Issue Storing Files in WebCenter Content when Using a HTTP RIDC Connection
(Doc ID 1983940.1)
Last updated on JULY 20, 2024
Applies to:
Oracle WebCenter Content - Version 11.1.1.7.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.1.1.7.0 version, Content Server
ACTUAL BEHAVIOR
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there is an intermittent issue when storing files in WebCenter Content, when using the RIDC API.
There is no exception generated from the RIDC code when it is expected.
ERROR
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idccs_sc_wcc_server_1421772268000.log
>services/6 01.20 08:43:49.746 IdcServer-15331 !csUnableToCheckIn,(null)!csSystemNeedsLogin exception backtrace:intradoc.common.ServiceException: !csUnableToCheckIn,(null)!csSystemNeedsLogin
requestaudit/6 01.20 08:43:49.754 IdcServer-15331 CHECKIN_UNIVERSAL [dDocTitle=27_NOA-FS-DE_20150120084313_89334460.pdf][dUser=anonymous][StatusCode=-20][StatusMessage=Content item '(null)' was not successfully checked in. System needs login authentication credentials.][IsJava=1] 0.012748000212013721(secs)
requestaudit/6 01.20 08:43:49.754 IdcServer-15331 CHECKIN_UNIVERSAL [dDocTitle=27_NOA-FS-DE_20150120084313_89334460.pdf][dUser=anonymous][StatusCode=-20][StatusMessage=Content item '(null)' was not successfully checked in. System needs login authentication credentials.][IsJava=1] 0.012748000212013721(secs)
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Check-In via RIDC
2. No exception is generated
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |