Intermittent Issue Storing Files in WebCenter Content When Using HTTP RIDC Connection (Doc ID 1983940.1)

Last updated on MAY 31, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.7.0 version, Content Server

ACTUAL BEHAVIOR
---------------
there is an intermittent issue when storing files in WebCenter Content, when using the RIDC API.
There is no exception generated from the RIDC code when it is expected.

ERROR
-----------------------
 idccs_sc_wcc_server_1421772268000.log

>services/6 01.20 08:43:49.746 IdcServer-15331 !csUnableToCheckIn,(null)!csSystemNeedsLogin exception backtrace:intradoc.common.ServiceException: !csUnableToCheckIn,(null)!csSystemNeedsLogin
requestaudit/6 01.20 08:43:49.754 IdcServer-15331 CHECKIN_UNIVERSAL [dDocTitle=27_NOA-FS-DE_20150120084313_89334460.pdf][dUser=anonymous][StatusCode=-20][StatusMessage=Content item '(null)' was not successfully checked in. System needs login authentication credentials.][IsJava=1] 0.012748000212013721(secs)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Check-In via RIDC
2. No exception is generated

Cause

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