Enterprise Capture Import Processor has Issues Reading Bar Codes After Applying WEC Patch #7 (Doc ID 1984952.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

After installing WEC Capture patch #7 <Patch 19856709>, the Recognition Process is no longer reading the bar code information.

The logs show a Null Pointer error.

[capture_server1] [ERROR] [] [oracle.odc.recognitionprocessor.RecognitionProcessor] [tid: [ACTIVE].ExecuteThread: '7' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: aea200150dfc9f28:1945e517:14ba0e223af:-8000-0000000000001052,0] [APP: capture] Exception occurred during process.[[
java.lang.NullPointerException
    at oracle.odc.recognitionprocessor.SeparatorPageValidator.oneRuleMatch(SeparatorPageValidator.java:84)

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms