Webcenter Portal error message - Statement Cancelled, Probably By Transaction Timing Out (Doc ID 1985795.1)

Last updated on AUGUST 14, 2016

Applies to:

Oracle WebCenter Portal - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

In a Webcenter Portal Custom Framework application running in an 11.1.1.8.4 WebCenter Portal (upgraded from 11.1.1.6) on Weblogic Server 10.3.6, an error is seen in the browser occasionally:

 Statement Cancelled, probably by transaction timing out

The following error is reported in the server logs:


This error usually occurs  when a database connection is opened and then the system is left idle for approximately 10-15 minutes.
 
Problem can be reproduced as follows:
1. Login to portal
2. Go to a page where a database call is made
3. Leave the page idle for 10-15 minutes
4. Navigate to other page(s)

Cause

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