WebCenter Portal Error Message "Statement Cancelled, Probably By Transaction Timing Out"

(Doc ID 1985795.1)

Last updated on APRIL 02, 2018

Applies to:

Oracle WebCenter Portal - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

In a WebCenter Portal Custom Framework application running in an 11.1.1.8.4 WebCenter Portal (upgraded from 11.1.1.6) on WebLogic Server 10.3.6, an error is seen in the browser occasionally:

Statement Cancelled, probably by transaction timing out

The following error is reported in the server logs:

ADF_FACES-60098:Faces lifecycle receives unhandled exceptions in phase RESTORE_VIEW 1</txt>
<suppl_detail>javax.faces.application.ViewExpiredException: viewId:/HomeTF - ADF_FACES-30107:The view state of the page has expired. Reload the page.


This error usually occurs  when a database connection is opened and then the system is left idle for approximately 10-15 minutes.
 
Problem can be reproduced as follows:
1. Login to portal
2. Go to a page where a database call is made
3. Leave the page idle for 10-15 minutes
4. Navigate to other page(s)

Changes

 

Cause

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