Some Users Failing OAAM Authentication (Doc ID 1986436.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Adaptive Access Manager - Version 11.1.2.1.0 and later
Information in this document applies to any platform.

Symptoms

Customer is encountering authentication failures for selected OID users. Users encountering the failure consistently fail login with either invalid creds or a 'technical error'. Users who are able to login are able to log in consistently without error. The customer has OAM/OAAM integration, but it appears the login failure is happening during the OAAM authentication of the user (after the redirect from OAM, before the call back to /oam/server/dap/cred_submit).

Cause

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