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Document Transfer Utility GenericSoapPort Fails Half the Time (Doc ID 1991616.1)

Last updated on JULY 23, 2018

Applies to:

Oracle WebCenter Content - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

On: 11.1.9.0.0 version, Using Oracle Document Transfer Utility

Client is using an automated method to upload data.  This method uses the Oracle Document Transfer Utility GenericSoapService, oracle.ucm.fa_genericclient_11.1.1.jar.  It works successfully sometimes.  The process fails ~50% of the time.


ERROR
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Error - oracle.fabric.common.PolicyEnforcementException: PolicySet Invalid: WSM-02017 oracle.wsm.policymanager.accessor.ClasspathAccessor The document "/policies/policy=oracle/wss_username_token_client_policy" does not exist in the repository.


javax.xml.ws.WebServiceException: oracle.fabric.common.PolicyEnforcementException: PolicySet Invalid: WSM-02017 oracle.wsm.policymanager.accessor.ClasspathAccessor The document "/policies/policy=oracle/wss_username_token_client_policy" does not exist in the repository.

        at oracle.j2ee.ws.client.jaxws.DispatchImpl.invoke(DispatchImpl.java:880)
        at oracle.j2ee.ws.client.jaxws.OracleDispatchImpl.synchronousInvocationWithRetry(OracleDispatchImpl.java:235)
        at oracle.j2ee.ws.client.jaxws.OracleDispatchImpl.invoke(OracleDispatchImpl.java:106)
        at oracle.j2ee.ws.client.jaxws.WsClientProxyInvocationHandler.invoke(WsClientProxyInvocationHandler.java:254)
        at com.sun.proxy.$Proxy26.genericSoapOperation(Unknown Source)

        at oracle.ucm.idcws.client.AbstractTool.sendRequest(AbstractTool.java:903)
        at oracle.ucm.idcws.client.AbstractTool.ping(AbstractTool.java:651)
        at oracle.ucm.idcws.client.AbstractTool.ping(AbstractTool.java:638)
        at oracle.ucm.idcws.client.UploadTool.run(UploadTool.java:147)
        at oracle.ucm.idcws.client.UploadTool.main(UploadTool.java:101)
Caused by: oracle.fabric.common.PolicyEnforcementException: PolicySet Invalid: WSM-02017 oracle.wsm.policymanager.accessor.ClasspathAccessor The document "/policies/policy=oracle/wss_username_token_client_policy" does not exist in the repository.
        at oracle.integration.platform.common.InterceptorChainImpl.createPolicyEnforcementException(InterceptorChainImpl.java:306)
        at oracle.integration.platform.common.InterceptorChainImpl.processRequest(InterceptorChainImpl.java:152)
        at oracle.integration.platform.common.mgmt.InterceptorChainManager.processRequest(InterceptorChainManager.java:276)
        at oracle.j2ee.ws.client.mgmt.runtime.SuperClientInterceptorPipeline.handleRequest(SuperClientInterceptorPipeline.java:96)
        at oracle.j2ee.ws.client.jaxws.DispatchImpl.handleRequest(DispatchImpl.java:625)
        at oracle.j2ee.ws.client.jaxws.DispatchImpl.handleRequest(DispatchImpl.java:603)
        at oracle.j2ee.ws.client.jaxws.DispatchImpl.invoke(DispatchImpl.java:819)
        ... 9 more
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This is a system with scaled out nodes.  There are two nodes on the system.

Test the system by going to the WSDL in a browser:  https://<POD_NAME>.fs.<Data_Center>.oraclecloud.com/idcws/GenericSoapPort?WSDL

Verify the correct policy is returned:  PolicyReference URI="#wss11_saml_or_username_token_with_message_protection_service_policy" wsdl:required="false"

If the policy is "wss_saml_bearer_or_username_token_service_policy" it is incorrect.

Testing going to the URL several times should hit both nodes.  The Load Balancer should send 50% of the load to each node.  If the system has more than two nodes you may need to test the WSDL endpoint many times to verify the correct policy is in place.

Changes

 Release 13 was installed on the primary node and the scaled out node.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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