Email is not Removed from Inbox using POP3 Protocol after Capture Import and Error "There was a problem disconnecting from the POP3 server [localhost]. ErrNum: 32 ErrDesc: 0" Occurs (Doc ID 1992313.1)

Last updated on MARCH 25, 2015

Applies to:

Oracle WebCenter Capture 10g - Version 10.1.3.5.1 and later
Information in this document applies to any platform.

Symptoms

Import Server is able to import an email attachment, but fails with an error when attempting to forward the emails out of the inbox:

02/23/15 08:13:42 1105 Start processing batch Mon, 23 Feb 2015 01:49:06 -0600.
02/23/15 08:13:42 1106 Importing Email Provider batch Mon, 23 Feb 2015 01:49:06 -0600 into batch TEST0223152962217.
02/23/15 08:13:42 1134 File is being processed with Outside In Technology.
02/23/15 08:13:43 1124 File processing complete. 1 page(s) added to batch
02/23/15 08:13:43 5116 Processing attachment #1 [DonorList_20150120.xlsx].
02/23/15 08:13:43 1134 File is being processed with Outside In Technology.
02/23/15 08:31:04 1124 File processing complete. 3091 page(s) added to batch
02/23/15 08:31:05 1107 Batch TEST0223152962217 created with 3092 pages.
02/23/15 08:31:05 5117 Message successfully imported.
02/23/15 08:31:05 1109 Average image processing time = 0.33 seconds.
02/23/15 08:31:05 5206 Unable to mark message number [1] for deletion on POP3 server [localhost]. ErrNum: 32 ErrDesc: A socket error has occurred. Context[POP3DELETEMSG]
02/23/15 08:31:05 5206 Unable to mark message number [2] for deletion on POP3 server [localhost]. ErrNum: 32 ErrDesc: A socket error has occurred. Context[POP3DELETEMSG]
02/23/15 08:31:05 5208 There was a problem disconnecting from the POP3 server [localhost]. ErrNum: 32 ErrDesc: 0
02/23/15 08:31:05 5109 Disconnected from POP3 server [localhost].
02/23/15 08:31:05 1104 Job [] is finished.
02/23/15 08:32:12 1102 ========================================

 

Cause

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