Email is not Removed from Inbox using POP3 Protocol after Capture Import and Error "There was a problem disconnecting from the POP3 server [<Server_Name>]. ErrNum: 32 ErrDesc: 0" Occurs
(Doc ID 1992313.1)
Last updated on APRIL 15, 2024
Applies to:
Oracle WebCenter Capture 10g - Version 10.1.3.5.1 and laterInformation in this document applies to any platform.
Symptoms
Import Server is able to import an email attachment, but fails with an error when attempting to forward the emails out of the inbox:
02/23/15 08:13:42 1105 Start processing batch
02/23/15 08:13:42 1106 Importing Email Provider batch into batch <BatchID>.
02/23/15 08:13:42 1134 File is being processed with Outside In Technology.
02/23/15 08:13:43 1124 File processing complete. 1 page(s) added to batch
02/23/15 08:13:43 5116 Processing attachment #1 [<File_Name>.xlsx].
02/23/15 08:13:43 1134 File is being processed with Outside In Technology.
02/23/15 08:31:04 1124 File processing complete. 3091 page(s) added to batch
02/23/15 08:31:05 1107 Batch <BatchID> created with 3092 pages.
02/23/15 08:31:05 5117 Message successfully imported.
02/23/15 08:31:05 1109 Average image processing time = 0.33 seconds.
02/23/15 08:31:05 5206 Unable to mark message number [1] for deletion on POP3 server [<Server_Name>]. ErrNum: 32 ErrDesc: A socket error has occurred. Context[POP3DELETEMSG]
02/23/15 08:31:05 5206 Unable to mark message number [2] for deletion on POP3 server [<Server_Name>]. ErrNum: 32 ErrDesc: A socket error has occurred. Context[POP3DELETEMSG]
02/23/15 08:31:05 5208 There was a problem disconnecting from the POP3 server [<Server_Name>]. ErrNum: 32 ErrDesc: 0
02/23/15 08:31:05 5109 Disconnected from POP3 server [localhost].
02/23/15 08:31:05 1104 Job [] is finished.
02/23/15 08:32:12 1102 ========================================
02/23/15 08:13:42 1106 Importing Email Provider batch into batch <BatchID>.
02/23/15 08:13:42 1134 File is being processed with Outside In Technology.
02/23/15 08:13:43 1124 File processing complete. 1 page(s) added to batch
02/23/15 08:13:43 5116 Processing attachment #1 [<File_Name>.xlsx].
02/23/15 08:13:43 1134 File is being processed with Outside In Technology.
02/23/15 08:31:04 1124 File processing complete. 3091 page(s) added to batch
02/23/15 08:31:05 1107 Batch <BatchID> created with 3092 pages.
02/23/15 08:31:05 5117 Message successfully imported.
02/23/15 08:31:05 1109 Average image processing time = 0.33 seconds.
02/23/15 08:31:05 5206 Unable to mark message number [1] for deletion on POP3 server [<Server_Name>]. ErrNum: 32 ErrDesc: A socket error has occurred. Context[POP3DELETEMSG]
02/23/15 08:31:05 5206 Unable to mark message number [2] for deletion on POP3 server [<Server_Name>]. ErrNum: 32 ErrDesc: A socket error has occurred. Context[POP3DELETEMSG]
02/23/15 08:31:05 5208 There was a problem disconnecting from the POP3 server [<Server_Name>]. ErrNum: 32 ErrDesc: 0
02/23/15 08:31:05 5109 Disconnected from POP3 server [localhost].
02/23/15 08:31:05 1104 Job [] is finished.
02/23/15 08:32:12 1102 ========================================
Changes
Cause
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In this Document
| Symptoms |
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| Cause |
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