OVD 11g Metrics, Log View and Configuration not Available in Enterprise Manager | emoms.log: Failure in loading configuration from Oracle Virtual Directory server. / (401)Unauthorized (Doc ID 1992426.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Virtual Directory - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

Oracle Virtual Directory (OVD) 11g, i.e., 11.1.1.7.0.

Test to Production (T2P) cloning tools did not configure correct passwords for target environments, and the Agent and Enterprise Manager (EM) had to be manually re-configured on both sides.

Since then, Log View and configuration are not available in Enterprise Manager;
getting Enterprise Manager Failure in loading configuration from Oracle Virtual Directory server.

java.io.IOException: Failure in loading configuration from Oracle Virtual Directory server

Getting '(401)Unauthorized' error in Administration Server emoms.log:

[2015-03-23T15:04:33.356-04:00] [AdminServer] [NOTIFICATION:32] [] [oracle.sysman.emSDK.view.errPopup.ErrorPopupUtil] [tid: [ACTIVE].ExecuteThread: '19' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: weblogic_idm] [ecid: 10ad8e1145f2b498:-46df7282:14c2d9f94df:-8000-00000000000123a2,0] [APP: em] Failure in loading configuration from Oracle Virtual Directory server.[[
oracle.sysman.emSDK.app.exception.EMSystemException
      at oracle.sysman.emas.model.logcfg.LogConfigModel.getLoggerLevelsData(LogConfigModel.java:1802)
      at oracle.sysman.emas.model.logcfg.LogConfigModel._getLoggerData(LogConfigModel.java:773)
      ...
Caused by: java.io.IOException: Failure in loading configuration from Oracle Virtual Directory server.
      at oracle.iam.management.ovd.config.proxy.OVDProxy.load(OVDProxy.java:273)
      at sun.reflect.GeneratedMethodAccessor1193.invoke(Unknown Source)
      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
      ... 76 more
Caused by: (401)Unauthorized
      at org.apache.axis.transport.http.HTTPSender.readFromSocket(HTTPSender.java:744)
      at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:144)

Attempted to reset the EMADMIN password with ovdcred.pl and matching password in Agent-Monitored Targets (both Global and Local Monitoring), but it did not help.

Steps to Reproduce:
1. EM Farm > Identity and Access > ovd1 > Oracle Virtual Directory > Logging > Configure Logs
2. See error:  Failed to get the logger data for target - /Farm_IDMDomain/ovd2/ovd2 (Oracle Virtual Directory)
3. Failure in loading configuration from Oracle Virtual Directory server.


Cause

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