Special Characters Not Displaying Correctly In SSXA (Doc ID 1992644.1)

Last updated on MAY 03, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.6.0 to 11.1.1.9.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

Using UCM - 11gR1-11.1.1.6.0-idcprod1-130425T031221, some of special characters are not displaying correctly in SSXA page and being shown as ?.

Error:
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The special character is not displaying in the browser.

Steps To Reproduce:
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1. Create an element definition of WYSIWYG editor enabled special characters.
2. Add element definition to region definition.e.g. name of element - content
3. Have a template to render region definition. e.g. ${dataFile.content}
4. Add region definition and region template to placeholder.
5. Add placeholder to the page template.
6. Go to site in contribution mode.
7. Add some special character (e.g.►‛) to the region from the WYSIWYG element.
8. Special characters are displayed as ?? on the page instead of actual special characters.


Cause

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